yeah, and in the meantime, no one else iphones or droids and bberries are having any issue. like exchange decided to just fuck with her phone.

when another employee put her account on their iphone there was no battery drain or any issues, that right there tells her it's not exchange but her phone.

well, not my problem any more.

I just had to chime in. Even apple admits its the phone: http://allthingsd.com/20111102/apple-some-ios5-bugs-prompting-iphone-battery-issues/?mod=tweet

I tried to tell this chick but she never listened to me so I didn't really care and I documented everything she rejected and the problems they created.
so she hired a IT firm and they charged her 1500 to set up remote monitoring and patch updates which is bull because the server pushes out updates to all clients through wsus
then charge her 995.00 a month for unlimited support phone and remote. labor and onsite is not included.*LOL*
and to top it off, they claimed increased network security.
now how would I know all of this?*LMFAO*

I offered a 1K retainer which would last her 2 to 3 months.
and her phone battery is still draining, and this company fucked up outlook web access. they broke it.*LOL*

then they applied a server update that if they checked with the other software vendor would've found out that it breaks their main business app. so they havn't been able to do billing remotely.

and her iphone battery is still draining and they messed up her exchange server owa and worsened security, th server is completely exposed.*LOL*

and now that they really messes up exchange (information store won't mount, before that owa wan't accessible, and thy broke the pop connector, thy changed the administrator password which stopped several services which ran under that and also messed up he smarthost, this sad company is trying to blame me.*LOL*
all this over an iphone and the refusal to listen to me. I'm just hoping she follows through with her email regardng sueing me to recover the damages. they never stopped the logs from coming to me of all changes and errors.*LOL* they even created their own user accounts and the logs show what user changed what settings.and the phone is still draining.

lookie here, they got a email from another company to evaluate their network. so 2K blown and still running up the tab to prove me wrong.

still getting reports. so owner is at a law firm and she cannot vpn into her office, same thing when I managed her network and explained that it's on the other locations end, they must be blocking vpn. so she puts in a trouble ticket and this new IT company tells her the same thing.*LOL* and then he says, if she can get him connected to her laptop he can take a look, she declines it just like she would do me. it's only a matter of time before they drop her or if they have no self respect continue to take her money.

now before I dropped her, I told her she needs a better router than that cheap dlink the previous IT company installed. I offered her a cisco vpn router and the vpn client tunnels through port 80. also offered her a netgear prosafe utm which had vpn through jave and web browser also she declined.


I got a copy of the network analysis and there's nothing about my work that can be suspect. they found the notes and documentation regarding suggestions with date and time and response decline with date and time. so they now know she's bad news.

and her iphone is still draining the battery and exchange owa is still fucked and emails are getting bounced back.